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Moved out, or moving soon? Tell us where to send your security and pet deposits.
Your deposit
Within 15 days after the later of the end of your tenancy and the day we receive your forwarding address in writing, we return your deposit or apply to the Residential Tenancy Branch to keep part of it (Residential Tenancy Act s.38).
We send your receipt and every update here.
The day your tenancy ended or will end.
Where we send your deposit and any letters after you move. Under the Residential Tenancy Act, the 15 days to return your deposit start once we have this address in writing and the tenancy has ended.