Report a Bylaw Concern

Tell strata council about a possible bylaw contravention.

Emergency?

For fire, flooding, a gas smell or anyone in danger, call 911 first, then our after-hours emergency line. This form is not watched after hours.

How council handles reports

Council reviews written reports. Before any fine, the owner or tenant concerned must receive the particulars of the complaint in writing and a chance to answer, including a hearing if requested (Strata Property Act, section 135). Council does not share your name unless it has to, but the details may make the source evident.

Your details

I am the*

Full name*

Email*

We send your receipt and every update here.

Phone*

Property

Building address*

Unit number*

Strata plan number

For example BCS1234 or EPS5678 — it is on your strata fee notice.

What happened

Type of concern*

Unit or location involved

If you know it.

Date*

Time (approximate)

How often?*

Describe what happened*

Witnesses

Names or units of anyone else who saw or heard it (optional).

Photos and documents

Photos, video stills or recordings (optional).

Tap to upload a document or photo

PDF (up to 2 MB) or a photo · up to 3 files

The information I have given is accurate.

I understand council must share the particulars of this report with the owner or tenant concerned.